
Leveraging AI To Become An Employer Of Choice In
Behavioral Health

Rick Rowley
Summit Chair & Senior Associate,
OPEN MINDS
The behavioral health workforce is facing unprecedented challenges—from recruitment and retention to burnout and rising demand for services. At the same time, artificial intelligence is emerging as a powerful tool to help organizations reimagine how they support their teams, streamline operations, and improve care delivery. This all-day summit brings together thought leaders, executives, and innovators to explore how AI can be harnessed to meet today’s workforce challenges and position your organization for long-term success as an employer of choice.
Reclaiming Time For Care: AI Documentation That Expands Capacity

Of all the resources in health care, clinician time is perhaps the scarcest. This session examines how automated documentation and note generation tools encourage note completion and transform time saved into increased appointments week after week. We will explore documentation use cases, how to measure accuracy and ease burden, and how to forecast the conversion of minutes saved into staff workload. Attendees will also discover how to align clinical, compliance and revenue stakeholders to maximize efficiency.
Retention, Burnout & Morale: Measuring Workforce ROI With AI

Workforce value is about more than speed. This session will explore how providers can track morale and burnout metrics to impact recruiting cost, vacancy days, overtime and avoidable turnover. Examples include how to pair pulse surveys with workload indicators, how to attribute changes to specific tools and how leaders can translate staff experience gains into a growth story for stakeholders and payers. We will explore the pragmatic realities facing behavioral health systems today and will examine use cases of currently evolving roles as well as emerging roles capable of filling the gaps.
From Errors To Accuracy: AI For Less Rework & Cleaner Revenue

As we all know too well, small errors at the beginning of the revenue cycle can create heaps of wasted time and rework downstream. This session focuses on how behavioral health organizations can strengthen benefits coordination and eligibility verification through smarter technology-driven workflows. The ultimate goal? Preventing denials before they start. And the best part is—denials prevention isn’t just hypothetical. Automation is opening the door to less chasing and more critical thinking in the revenue cycle, in addition to improved clean claim rates, higher first-pass pay rates and reduced rework. It’s all made possible by near real-time insights that start at the beginning of the revenue cycle. Join us to learn more about the next era of revenue cycle management, and how behavioral health organizations can use it to their advantage.

