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February 14-16, 2023 – Clearwater Beach, Florida

The only executive event focused on improving the performance of organizations serving consumers with complex needs. Get the tricks of the trade for improving the performance of your organization….because performance matters!

Executive Summits:

Top 6 Reasons To Attend This Can’t Miss Event!

1. Become an employer of choice! Join the discussion in the session Building The Workforce Of Tomorrow: New Strategies For Recruiting, Retention & Performance Optimization and rethink new ways to recruit, engage, and manage staff.

2. Improve your net promoter scores and more! Learn how to improve your customer performance in three great sessions: Reimagining The Consumer Experience: Process Optimization From The Consumer PerspectiveStrategies For Integration – Optimizing The Experience For Consumers & Payers, and What Health Plans Want: Measuring & Communicating Performance To Payers.

3. Plan your next health plan partnership! Learn where health plans are headed from Shana Hoffman, Chief Executive Officer of managed behavioral health leader New Directions Behavioral Health, as she shares her perspective during her keynote session, Using Technologies & Analytics To Improve Behavioral Health Access & Outcomes: The New Directions Approach To Integrated Care Management and in the discussion session that follows. Also, learn how to create those partnerships in the executive seminar, How To Build (& Succeed With) ValueBased Payer Partnerships: An OPEN MINDS Seminar On Best Practices In Marketing, Negotiating, & Contracting With Health Plans

4. Make integration work for you! Learn how health systems are creating local integration initiatives in the keynote by Rick Shrum, Chief Strategy Officer, Wake Med’s Path To Value & Whole Person: The Development Of WakeMed’s Key Community Care ACO & The WakeMed Behavioral Health Network ACO, and the lessons you can take to your community. And for a discussion of the integration options, join the session Options For Integration – FQHCs, Look-A-Likes & More!

5. Make your CFO a strategic weapon! Attend The 2023 CFO Summit and join the discussion of the CFO role in organizational performance improvement – from reengineering your service line portfolio to costing and value-based reimbursement to M&A.

6. Reflect on what you’ve learned! Stay an extra day or two in sunny Clearwater Beach, Florida to plan for the work ahead. You can also enjoy the sunsets on Pier 60 (this nightly festival of artisans, crafters, street performers, and a beautiful sunset view on Clearwater Beach – America’s #1 Beach).

Institute Overview

Competition.  Consumerism. Complexity. Change. These forces are shaping the current health and human service landscape. To navigate these forces – for success and sustainability – organizational performance is key.  The question is how best to measure, manage, and improve performance to make an impact. Optimizing performance for success and sustainability is the focus of the upcoming 2023 OPEN MINDS Performance Management Institute. The institute is a deep dive into the performance management best practices, new reporting requirements, value-based reimbursement models, and emerging models for financial and service management. Join us February 14-16, 2023 in Clearwater Beach, Florida to gain the insights and tools to take your organization’s performance to the next level.

The three-day executive event features case studies from executives who have ‘been there and done that’. Opening day keynotes include the perspectives of New Directions CEO Shana Hoffman on behavioral health and integrated care – and a look at how health systems are creating behavioral health systems with Rick Shrum of WakeMed. The event also includes our 2023 OPEN MINDS CFO Summit and seminars on Getting To The Right Scale: The OPEN MINDS Seminar On Successful Mergers, Acquisitions, & Affiliations and How To Build (& Succeed With) Value-Based Payer Partnerships: An OPEN MINDS Seminar On Best Practices In Marketing, Negotiating, & Contracting With Health Plans.

Featuring 20+ Sessions Led By The Top Industry Thought Leaders

Monica E. Oss
Monica E. OssChief Executive Officer, OPEN MINDS
Shana Hoffman
Shana HoffmanPresident & Chief Executive Officer, New Directions
Rick Shrum, MBA, MHA
Rick Shrum, MBA, MHAVice President & Chief Strategy Officer, WakeMed
Ken Carr
Ken CarrSenior Associate, OPEN MINDS

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