February 15-17, 2022 – Clearwater Beach, Florida

Because performance matters… The 2022 OPEN MINDS Performance Management Institute is the one health and human services executive event focused on improving performance—service performance, clinical performance, financial performance, and more. The institute brings together executives interested in the metrics and the practices to improve organizational performance—and succeed in the year ahead. Join us for a deep dive into improving performance and customer value in the “next normal”—what the experts recommend, what leading organizations are doing, and what payers want.

Institute Overview

The 2022 OPEN MINDS Executive Education Series

“The Performance Edge”—What a difference two years can make! The health and human service market sectors serving consumers with chronic conditions and the most complex support needs have a new set of strategic factors—more integrated care, hybrid service delivery, more managed care and value-based reimbursement, more competitors—and more. The key to success is creating a “performance edge” for your organization. The key is developing the right services and delivering value to consumers and payers—with business models that assure long-term sustainability. The 2022 OPEN MINDS Executive Institute series is focused on how to improve your organization’s performance edge.

Over the year ahead, OPEN MINDS will be focused on how executives of organizations serving the most vulnerable consumers can get the performance edge for their organization ̶ achieving their objectives and building a sustainable market position in the evolving health and human services landscape.

Keynote Sessions

Executive Summits:

Best Practice Seminar:



Featuring 20+ Sessions Led By The Top Industry Thought Leaders

Eric Bailly, LPC, LADC
Eric Bailly, LPC, LADCBusiness Solutions Director, Behavioral Health Clinical Strategy, Anthem, Inc.
Dr. Indira Paharia
Dr. Indira Paharia Chief Operating Officer, Behavioral Health, Centene Corporation
Joyce Wale
Joyce WaleRegional Executive Director, Behavioral Health, United Healthcare Community Plan
Monica E. Oss
Monica E. OssChief Executive Officer, OPEN MINDS

Plus 30+ Innovative Organizations On Display In A Jam-Packed Exhibit Hall

Join Our Executives In Clearwater Beach, FL To Discuss Performance Measurement & Management For The ‘Next Normal’
Register Your Team Today!