Looking to improve consumer outcomes and ease staff burdens?
A dedicated pharmacy partner helps you do both.
Dedicated to serving the needs of those in the behavioral health and substance use disorder communities, and others who have complex, chronic health conditions, Genoa Healthcare is the largest provider of behavioral health pharmacy and medication management services for individuals with behavioral health and other complex, chronic health conditions in the U.S.
Make a meaningful impact on your consumers and staff
It can be difficult to strike a balance between prioritizing your consumers and caring for your staff, too. Wish there was a way to both improve your consumers’ outcomes and reduce your team’s burdens? A Genoa Healthcare pharmacy partnership can help your center do both. With a dedicated pharmacy partner, you can make a more meaningful impact on your consumers by offering services that make it easier for them to stay on their treatment plans. Better yet, Genoa can help ease your staff’s burdens by assisting with prior authorizations, long-acting injectables and medication management.
Improve outcomes through boosted medication adherence
You know keeping your consumers on their medications is important, but barriers like transportation, insurance and complicated treatment plans can make it difficult.
A 2016 study published by the Journal of Managed Care & Specialty Pharmacy shows that consumers who use Genoa Healthcare have medication adherence rates of 90%, compared to 50% in traditional retail pharmacy. This study validates the long-held theory that better medication adherence leads to better outcomes, including reduced emergency room visits and hospitalizations.
To help reduce barriers and keep consumers on their treatment plans, Genoa Healthcare offers:
- Free medication mailing and delivery
- Pre-filled pill organizers at no cost (watch this video to see how they work)
- Personalized refill reminder calls
- Refill synchronization
Candice’s story
After her diagnosis with bipolar I disorder, PTSD and borderline personality disorder, Candice had a difficult time managing her medications.
Her care team recommended she use Genoa Healthcare’s pharmacy services to help keep her on track. With tools like pre-filled pill organizers, refill synchronization and free medication delivery, today, her dad is “Seeing the old Candice come back.”
Watch Candice’s story to see how Genoa makes a difference in the lives of the people we serve.
Reduce staff burdens
Your staff goes above and beyond for their consumers every day. Looking for ways to reduce their burdens and give them more time to focus on core services? Genoa Healthcare’s pharmacy services can reduce their workload by assisting with:
Prior authorizations: Issues with health insurance — like prior authorization requirements and high costs — often become apparent when a consumer goes to the pharmacy to pick up their medication. Genoa pharmacy teams can help reduce your team’s burdens by assisting with prior authorizations, or, if needed, consulting a physician to find an alternative medication.
Long-acting injectables: You know long-acting injectables (LAIs) can help improve outcomes for consumers, but stocking, monitoring and scheduling the administration of the medication, however, can become a burden for your team. Genoa pharmacists can help boost your team’s confidence in prescribing LAIs by filling the medication, working with patients to counsel and monitor the use of it, and even administering them where available.
Medication management: Many of your consumers are on multiple medications that must be taken at different times and frequencies. Knowing when and how to take medications can be complicated for some patients, which makes it challenging for your team to help keep them on track. Genoa pharmacy teams offer:
- Refill synchronization to reduce the number of pharmacy visits a patient or their caregiver must make
- An added touchpoint on your care team to connect with patients between their appointments
- Customized packaging to help your patients stay adherent
- Free mailing or delivery to ensure your patients can get — and continue to take — the medications they need
