Mindy Miller has been with Volunteers of America of Massachusetts (VOAMASS) since 2011. As COO, she uses her years of programmatic and operational leadership experience to oversee program planning, development, and implementation across multiple service areas, including residential treatment, outpatient behavioral health, veteran services, and re-entry. This includes the implementation and compliance for a diverse portfolio of state contracts and federal grants.
Prior to becoming COO, Miller served as Vice President of Integrated Services at VOAMASS, and was responsible for the integration of behavioral health services throughout the organization; configuring the agency’s electronic health record system; guiding VOAMASS as a trauma-informed care organization; and continued implementation of evidence-based practices.
Miller was honored in spring 2022 with a National Leadership Award from Volunteers of America. She earned a Bachelor’s Degree from the University of Colorado, a Master’s Degree in Forensic Psychology from Roger Williams University, and a Certificate of Advanced Graduate Study in Mental Health Counseling from Bridgewater State University. She is a Licensed Mental Health Counselor (LMHC) and Licensed Substance Use Disorder Counselor (LADC1).