Lori Fertall, MBA

Lori Fertall is the Director of Value-Based Programs at Community Care Behavioral Health, a non-profit behavioral health managed care organization that is part of the Insurance Services Division of UPMC headquartered in Pittsburgh, Pennsylvania. In this position, she is responsible for the creation, management, and evaluation of value-based purchasing arrangements across the enterprise. Previously, Lori served as Community Care’s Director of Quality Management for 11 years. In that role, she implemented quality management programs and performance improvement projects across the company and its provider networks. Prior to joining Community Care, Lori worked at various health and human service agencies. In her previous positions, she created new programs and service lines and implemented and managed behavioral health programs. Lori earned a Master’s Degree in Business Administration from Point Park University and a Bachelor’s Degree in Social Work and Women’s Studies from West Virginia University. She also earn a Lean Six-Sigma Green Belt from UPMC.