Building Continuity Of Care By Leveraging Vital Collaborators & Community Stakeholders: The Berks Counseling Center & CPC Integrated Health Case Studies

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This session is tailored for provider executives aiming to strengthen the capacity and efficiency of essential partners in providing holistic care for individuals. Participants will delve into the dynamics of collaboration, explore best practices for interprofessional communication and coordination, and acquire tools to enhance the delivery of comprehensive care across diverse settings.

In this session, attendees will develop a deep understanding of Berks Counseling Center, opening in 1977 and serving Berks County Community, growing to fit the needs of its target population and scope of services. Starting as a licensed substance abuse treatment provider, they have expanded into mental health and co-occurring disorders treatment, housing services, case management, community-based programming, peer support, physical health, and wellness services.

Then, hear how CPC Integrated Health, founded in 1960 and the largest nonprofit integrated care provider in Monmouth and Northern Ocean Counties of New Jersey, began as a Children’s Psychiatric Center and grew into adult services and community programs, becoming a certified Community Behavioral Health Clinic.

Key takeaways include:

  • Gain insight into the significance of collaboration among vital stakeholders in delivering comprehensive care for consumers with complex health needs, emphasizing the integration of physical, mental, and social aspects of health
  • Explore strategies for fostering effective communication, teamwork, and coordination among interdisciplinary teams, enhancing the efficiency and quality of care delivery
  • Learn new approaches for overcoming barriers to collaboration and promoting a culture of shared decision-making among health care providers, community organizations, and other essential collaborators