Sponsored By: 
Despite widespread investment in patient portals and digital engagement tools, many behavioral health organizations continue to see low adoption and limited impact on access and ongoing participation in care. Based on findings from a national provider survey produced by OPEN MINDS and Cantata Health Solutions, this session examines where digital engagement is falling short across the care continuum and what provider organizations report is needed to improve access, onboarding, engagement between visits, and sustained connection beyond formal treatment.
Led by Dr. Jorge R. Petit, Chief Clinical Advisor at Cantata Health Solutions, this session will share key insights and data analysis on digital access challenges, engagement performance, and emerging approaches to strengthen digital participation. Attendees will gain a practical perspective on how to reframe engagement initiatives as strategic, clinically integrated performance drivers rather than standalone technology efforts.