Improving Hybrid Service Delivery: Experiences From The Field

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How to design a hybrid service delivery system that meets the needs of both consumers and health care professionals? Achieve a ‘digital health advantage’ by integrating both virtual and traditional service options for physical and behavioral health and social care needs. In this session, discover:

  • Which services and consumers are appropriate for telehealth (and which are not)
  • How to optimize service delivery for consumers and clinical professionals
  • Assess clinical professionals’ abilities for hybrid service delivery