Improving Access & Collaboration For The Complex Consumer: Centene’s Integrated Care Model

by

Keynote Address

How can payers and providers enable behavioral and physical care integration? Payers are utilizing metrics and data that can help inform provider organization’s clinical and quality areas to measure, which in turn helps them succeed in a value-based contracting model of care. Improving access to care for consumers, requires utilizing vendor platforms, technology, and telehealth, while incorporating behavioral health with primary care. By reducing burdens of care and identifying care gaps, provider organizations can then support their consumers through engagement allowing quality measures to improve. These quality outcome metrics inform the direction of your organization as it provides care to complex consumers, which in turn can position your organization to succeed in a value-based landscape, and can inform the partnerships you are able to create with payers.

Indira Paharia, COO, Behavioral Health, Integra ServiceConnect