“Community-based care” has long been a buzz phrase in health and human services. The focused effort to move consumers in need of long-term services and supports (LTSS) into the community is working—and forcing the entire health care system to rethink what “community” means. For most consumer populations, the goal is to limit residential and inpatient services wherever possible and to focus care delivery on home- and community-based services (HCBS). But simply delivering services in the community isn’t enough. To truly achieve community integration, provider organizations need to focus on consumer-centered care models and create a plan to help consumers participate in meaningful living situations, which may include employment, education, relationships, and leisure activities. In this session, we’ll discuss how to build a consumer-focused care model for community integration and how your organization can get there. The session will cover:
- Current models and key elements of a community integration model of care
- Key challenges and best practices for specialty provider organizations in building a consumer-focused community-based program model
- Best practices for implementing and expanding into home-based service delivery