Treating individuals with mental health and co-occurring health conditions and social needs is proving to be a great market opportunity. But while providing comprehensive care that addresses physical, mental, and social well-being is the ultimate goal of more provider organizations, this is extremely difficult without mastering two components—feedback-informed care and patient-centered outcomes.
In patient-centered care, a consumer’s specific health needs and outcomes drive health care decisions and quality metrics. In feedback-informed care, the relationship between the consumer and clinical professional is leveraged to promote communication and allow the provider organization to know what consumers both need and want. Numerous studies have highlighted the positive impact of this consumer feedback on clinical outcomes.
During this one-hour live presentation, Stuart Buttlaire, Ph.D., Regional Director of Behavioral Health and Addiction Medicine at Kaiser Permanente, will discuss the underlying principles and framework supporting this methodology and provide insights into enhancing your organization’s practices for optimal results.
Executive attendees of this session will learn:
- Why no one theoretical approach or discipline can claim superiority over others
- Why patient-centered approaches improve clinical outcomes
- How other organizations are putting feedback-informed care into practice