How to address the burnout issue is a big question in health and human services. But there is a parallel phenomenon in the health care workforce—vicarious trauma. Vicarious trauma is “the emotional residue of exposure to traumatic stories and experiences of others through work; witnessing fear, pain, and terror that others have experienced.” At the organizational level, managers see the effects of burnout and vicarious trauma in high turnover rates, absenteeism, interpersonal conflicts, and increased cynicism towards leadership, other staff, or even consumers.
During this one-hour live presentation, Dr. Stuart Buttlaire, the Regional Director of Behavioral Health and Addiction Medicine at Kaiser Permanente, will discuss how vicarious trauma impacts burnout and the health care community. He will share practical strategies for health care professionals to support each other, as well as how to strike a balance between providing the best care for consumers and protecting caregiver mental wellbeing.
Executive attendees of this session will learn about:
- The signs of vicarious trauma, its impact on health care providers, and who might be the most vulnerable.
- Organizational actions for and supporting healthy teams.
- Tips on self-care, finding more meaning in work, and reclaiming your calling.
- A growing body of research about another source of stress, multi-tasking.