Pre-Institute Managed Care Seminar


Thriving With Managed Care: An OPEN MINDS Executive Seminar On Organizational Competencies & Best Practices In Health Plan Contract Management

February 13, 2019 | 9:00am – 12:00pm

Sheraton Sand Key | Clearwater Beach, Florida

In an evolving managed care marketplace new payer service delivery requirements and expectations are changing the way community mental health provider organizations deliver traditional mental health services. The partnership between payer and provider has resulted in the alignment of shared goals for timely access to treatment and services, client care coordination, targeted client outcomes, strategic market planning/ outreach, and intake and admissions processes. To be successful in this environment, provider organizations must be managed care ready and positioned as a “preferred provider” in this competitive market. In this seminar, Richard Louis, III, OPEN MINDS Senior Associate & Advisory Board Member, will present essential best management practices and the internal departmental supports necessary to succeed in a high volume and outcomes driven managed care environment. In this seminar, we will discuss:

  • Core themes related to customer centric intake and admission processes to ensure maximum client visits and reduce “no show rates”
  • Development of winning marketing strategies and account management to drive and maintain maximum referral volume
  • Customer focused care coordination for effective continued stay reviews, treatment updates and discharge planning

Richard Louis, III, Senior Associate, OPEN MINDS