Mindy joined the VOAMASS team in 2011 and has served as its Chief Operating Officer since 2022. As COO, Mindy oversees program planning, development, and implementation across multiple service areas, including residential and outpatient treatment, veteran services, and re-entry for justice-involved individuals.
Mindy began her career at VOAMASS as a mental health clinician, later serving as Director of Outpatient Services and Vice President of Integrated Services. Mindy has led the development of the VOAMASS integrated care model; implemented standardized quality metrics and continuous quality improvement processes to support migration toward measurement-based care; and designed and implemented consistent protocols for engagement, intake, assessment, and triage.
Mindy holds a bachelor’s degree from the University of Colorado, a master’s degree in forensic psychology from Roger Williams University, and a Certificate of Advanced Graduate Studies in Mental Health Counseling from Bridgewater State University. Mindy is a Licensed Mental Health Counselor (LMHC) and Licensed Substance Use Disorder Counselor (LADC1). She is a past awardee of the national Volunteers of America (VOA) Leadership in Excellence award and a VOA Commissioned minister.