Keith Neal, MBA, MHL, CHFP

Keith joined Advocates in September 2018 as Senior Vice President and Chief Financial Officer. He is responsible for directing all aspects of the organization’s financial affairs; leading key strategic and tactical initiatives; continuously evaluating systems and performance; and identifying areas for operational redesign and leading improvement efforts.  He is also a faculty member at Brown University, where he is a Teaching Associate for Financial Decisions in the Changing Healthcare Landscape. Prior to Advocates, Keith worked at Brown Emergency Medicine (formerly University Emergency Medicine Foundation) where he was Chief Financial Officer.  There he led the accounting, finance, and revenue cycle functions, which handled over 270,000 patient encounters. He also assisted in managing the corporate governance aspects of the Foundation.  While there, he helped develop and implement quality and gain-sharing programs with Commercial and Medicaid managed care payors.  Prior to that, Keith worked for EMC Corporation for nearly 15 years in a variety of leadership roles. Keith received his bachelor’s degree in economics from Wheaton College.  He also has an MBA from Clark University, and a Master of Healthcare Leadership from Brown University, where he focused his studies on the development and implementation of quality-based payment programs and alternative payment models.  He is an Eagle Scout, 6-sigma Greenbelt, and a Certified Healthcare Financial Professional.  He occasionally lectures on the topic on healthcare finance, and was recently published in Academic Emergency Medicine, contributing to a manuscript on the financial viability of emergency department observation units.